A free professional site visit conducted by Stallion Solutions highlighted the critical
importance of on-site assessment for accurate service planning.

About the Company

Stallion Solutions provides UPS supply, assessment, and service coordination for residential,
commercial, and industrial facilities.

Challenge

A residential tower in JLT requested an Eaton UPS service visit for a 20kVA system. Initial
information provided did not include details about external battery integration, which could
significantly impact service scope.

Solution

Our technical team conducted a comprehensive on-site inspection and identified that the UPS
was connected to external battery banks. This insight allowed:

• Accurate service planning
• Correct technical scoping
• Avoidance of potential service mismatches

Result

The customer appreciated the professionalism and transparency of the assessment. The visit
reinforced the importance of site inspections and strengthened customer confidence in
Stallion Solutions’ technical approach.